The Port Fairy Music Festival is one of Australia’s premier folk, roots and world music festivals attracting artists from around the globe.
The four-day festival relies on over 600 volunteers across 37 venues, and faces technical challenges such as a remote location, poor mobile coverage, and many volunteers with limited smartphone experience.
Festival organisers have historically relied on spreadsheets to allocate volunteer shifts across – a labour-intensive and time-consuming process.
This year, they chose Rision, with a dramatic reduction in time, effort and ultimately cost.
The Rision team was able to tailor a unique rostering platform for the event, giving organisers the power to roster and communicate shifts to MCs, stage managers and volunteers at every Festival venue.
Key features of the platform included an offline mode and SMS messaging to enable improved communications between festival management and volunteers, especially those without smartphones.
Friends of the Festival Coordinator, Margaret Whitehead OAM, said the system was “quick to learn and very easy to use, saving many hours of manual work for management and volunteers alike.”
Wayne Jury, MC and Stage Manager Co-ordinator said: “The adaptability and flexibility of Rision to suit our needs was surprising and we still haven’t used it to its full potential. The Rision platform, and staff, have taken the pain out of rostering volunteers and reduced the time involved by 30 - 40%. It’s a winner!”
Port Fairy Music Festival
600 volunteers, 4 days, 37 venues